Precero is committed to giving our customers the best warranties and customer service. Please refer to the table below for details on warranties across our range of quality products.
Effective immediately across all Precero product ranges, for both Residential and Commercial markets. New warranty periods apply to all Precero products purchased on or after 1 October 2024.
All products must be installed by licensed trades people for warranty claims. All builders and builders licences must be supplied in order to receive any warranty claim.
20 years replacement warranty on finishes, 5 years on cartridge, 12 months on seals
20 years replacement warranty on parts, 5 years labour, 12 months on seals
20 years warranty on finishes, 12 months on labour
20 years replacement warranty, 2 years on labour on vitreous china, 2 years on perishables, 5 years replacement on toilet seats *excluding loose hinges
20 years replacement only warranty
15 years warranty on glass, must be installed by a qualified glazier.
15 years replacement only warranty, 12 months labour
20 years replacement on laundry stainless steel bowls, laundry units 10 Years, Components: basket waste, hinges and rods 1 year replacement warranty
20 years replacement only warranty on cabinetry 15 years replacement warranty on vitreous china tops
5 years replacement warranty on cabinetry for residential and 1 year for commercial (excluding water damage)
15 years replacement warranty on all tops
1 year replacement warranty
ANY WARRANTY ON VANITIES WILL ONLY BE HONOURED WHEN INSTALLED BY A LICENSED QBCC BUILDER. RECEIPT WILL BE REQUIRED PRIOR TO ANY WARRANTY REQUEST.
Procedure for Vanity Warranty Claims.
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*Excludes trade quotes, stock liquidations, commercial order products.